Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 28, 2026 - 04:30 UTC
Scheduled
Aircall has a scheduled maintenance window on Friday, August 28th 2026 starting at 6:30 UTC.
During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. You may experience disruption during the maintenance window, such as : *retrieving post-call insights information (Sentiment Analysis, Summaries, Predicted CSAT) and a delay in those insights being generated.
The maintenance will be carried out with the following schedule: 06:30AM – 07:30AM UTC 04:30PM – 05:30PM Sydney (AEDT) 08:30AM – 09:30AM Paris (CEST) 02:30AM – 03:30AM New York (EDT)
Posted Aug 27, 2026 - 10:46 UTC
This scheduled maintenance affected: AI Assist (Transcription & Conversation Insights, Real-time Agent Assistance (Live prompts, Playbooks and Transcription), AI Call Scoring).