Partner Integrations Not Receiving Call Events

Incident Report for Aircall

Update

Our integration partner is working with their infrastructure provider to restore these services.
Posted Oct 07, 2026 - 13:40 UTC

Identified

The issue originates with the infrastructure that hosts these integrations.
We are working with our integration partner to restore it
Posted Oct 07, 2026 - 08:02 UTC

Update

We continue to investigate the disruption affecting the following partner integrations:

Gorgias
Jobadder
Klaviyo
Help Scout
Bullhorn
Sellsy

We have identified the root cause as an infrastructure issue on the third-party side. Our team is actively working with our integration partner to restore service as quickly as possible.
Posted Oct 07, 2026 - 03:53 UTC

Investigating

We are currently investigating an issue affecting the following Aircall partner integrations:

Gorgias
Jobadder
Klaviyo
Help Scout
Bullhorn
Sellsy

What's impacted:

Call events from Aircall are not being delivered to these integrations
New installs and OAuth flows through these integrations may also be failing
Our team has identified the issue and is actively working on a resolution. We will post updates here as the situation progresses.
Posted Oct 07, 2026 - 01:20 UTC
This incident affects: Integrations & APIs (Other Integrations).