issues sending SMS only for a subset of numbers - France

Incident Report for Aircall

Resolved

The SMS service is now fully operational.
Posted Jul 25, 2024 - 11:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2024 - 11:12 UTC

Investigating

We are currently investigating an issue impacting outbound SMS on a subset of French numbers.
Posted Jul 25, 2024 - 10:56 UTC
This incident affected: Messaging (Inbound Messaging (SMS/MMS)).
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