System performance has remained stable during the past few hours of monitoring.
We appreciate your patience and understanding while we worked with our Provider to restore normal functionality.
If you continue to experience any related issues, please reload the app, and in case the issue persists, don’t hesitate to reach out to our Support team for further assistance.
Posted Oct 19, 2025 - 06:55 UTC
Update
The system has been fully stable for the past 1 hour. Nonetheless, our provider has not yet considered the issue resolved.
We continue to monitor the situation, and we will provide further information as soon as further developments are made.
Posted Oct 19, 2025 - 06:08 UTC
Update
The mitigation implemented by our provider seems to be stabilizing the impacted clusters.
We continue to monitor the situation, and we will provide further information as soon as further developments are made.
Posted Oct 19, 2025 - 03:28 UTC
Monitoring
We are observing a new recovery.
We continue to be in contact with our Provider, and we're actively monitoring the system performance.
We will provide further updates as soon as necessary.
Posted Oct 19, 2025 - 02:33 UTC
Identified
We are observing another spike in the performance of our real-time services.
We have engaged with our provider, who continues to investigate the recurrence of the issue on some of their clusters.
We will provide further information as soon as further developments are made.
Posted Oct 19, 2025 - 01:44 UTC
This incident affected: Aircall Apps (Aircall Workspace (Desktop), Aircall Mobile App (iOS)).