We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance.
Posted Oct 01, 2026 - 16:37 UTC
Monitoring
We have mitigated the impact by changing the carrier route. We continue monitoring.
Posted Oct 01, 2026 - 16:29 UTC
Identified
The issue seems to be caused by one of the local carrier routes. We are taking mitigation actions.
Posted Oct 01, 2026 - 16:15 UTC
Investigating
We are currently investigating an issue where some customers calling from mobile Spanish numbers are reaching an audio message.
Posted Oct 01, 2026 - 16:02 UTC
This incident affected: Voice — Calling (Outbound Calls).