Issue with accessing voicemail and recordings

Incident Report for Aircall

Resolved

This incident impacting access to the voicemail has been resolved.
Posted Feb 09, 2023 - 09:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 08, 2023 - 17:28 UTC

Investigating

We are currently experiencing an issue where agents may receive an error when trying to access a voicemail from a link. We are working to resolve this error.
Posted Feb 08, 2023 - 16:59 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).