Delay on outbound calls in France

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Jun 07, 2023 - 14:25 UTC

Monitoring

A fix has been implemented by our carrier, and we are seeing recovery with the call traffic.
We are keeping the monitoring active.
Posted Jun 07, 2023 - 10:18 UTC

Identified

One of our carriers is experiencing latency issues with routing calls in France. Some local calls in France may experience delay before connecting.
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Posted Jun 07, 2023 - 09:45 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).