Issue on inbound calls

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Oct 01, 2020 - 15:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2020 - 15:16 UTC

Investigating

We're noticing an elevated error rate with inbound and outbound calls connection. As a result, some of your inbound and/or outbound calls might not be going through.

We're currently investigating the issue and will provide you with some insight shortly.
Posted Oct 01, 2020 - 15:01 UTC
This incident affected: Voice — Calling (Inbound Calls).