Issue on outbound calls in France

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Mar 10, 2022 - 17:03 UTC

Monitoring

A fix has been implemented by our provider.
Outbound calls are now working.
Our engineering team is still closely monitoring the voice traffic.

Posted Mar 10, 2022 - 16:15 UTC

Identified

One of our carriers is experiencing issues with routing outbound calls in France.
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Posted Mar 10, 2022 - 14:33 UTC

This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).