The incident has been resolved. If you are still experiencing issues, please contact our support team: https://support.aircall.io/
Posted Dec 08, 2021 - 18:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2021 - 15:59 UTC
Identified
We are currently aware of issues with calls connecting, dropping, transfers failing, and lack of audio on calls (inbound and outbound). We are investigating this and will update when the issue is identified.
Posted Dec 08, 2021 - 14:52 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).