Issue on our infrastructure

Incident Report for Aircall

Resolved

The issue has been resolved. We apologize for the impact it had on your business.

Posted Dec 05, 2019 - 17:46 UTC

Monitoring

We finished mitigating the issue at the infrastructure level and are now monitoring.

Posted Dec 05, 2019 - 17:20 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 05, 2019 - 16:25 UTC

Identified

We have identified the issue impacting our infrastructure and are currently mitigating.

Posted Dec 05, 2019 - 16:25 UTC

This incident affected: Integrations & APIs (API & Webhooks, Other Integrations), Voice — Calling (Inbound Calls, Outbound Calls), and Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).