Following our 3rd party provider's work on this, we are observing that performance is back to normal. We are working with our vendor to determine the root cause and ensure we avoid a recurrence. We will continue to proactively monitor performance at this time.
Posted Jun 19, 2026 - 17:22 UTC
Identified
The issue has been identified by our 3rd party provider, and a fix is in progress.
Posted Jun 19, 2026 - 14:34 UTC
Investigating
Performance is not stable again, and we are investigating.
Posted Jun 19, 2026 - 14:20 UTC
Monitoring
We have implemented and observed a return to normal performances. We keep monitoring the results.
Posted Jun 19, 2026 - 13:20 UTC
Update
We are observing some improvements with the loading times of Analytics Dashboards and Call history pages.
Posted Jun 19, 2026 - 12:29 UTC
Identified
The issue has been identified and a fix is being implemented
Posted Jun 19, 2026 - 10:48 UTC
Investigating
We are currently investigating a performance issue that is impacting Analytics and Call History loading time
Posted Jun 19, 2026 - 10:43 UTC
This incident affected: Aircall Dashboard (Analytics).