Connectivity Issue - Some users stuck in calls

Incident Report for Aircall

Resolved

This incident has now been resolved.

Posted Jan 15, 2024 - 10:31 UTC

A fix has been implemented and we are monitoring the results.

Posted Jan 15, 2024 - 09:48 UTC

We are currently investigating a connectivity issue that may results, for a small subset of calls, in users being stuck in calls.

Posted Jan 15, 2024 - 09:29 UTC

This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).