Applications frozen when receiving or making calls

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted May 05, 2021 - 23:21 UTC

Update

We are continuing to monitor for any further issues.
Posted May 05, 2021 - 23:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 05, 2021 - 23:04 UTC

Identified

We are aware of an incident impacting our applications during call initialisation (or in-call actions). We are investigating and will provide soon an update.
Posted May 05, 2021 - 22:39 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).