French eSIM numbers unreachable

Incident Report for Aircall

Resolved

We can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.
Posted Aug 11, 2026 - 12:30 UTC

Monitoring

A fix was implemented by our Partner. We are currently monitoring the results.
Posted Aug 11, 2026 - 11:50 UTC

Investigating

We are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.
Posted Aug 11, 2026 - 10:05 UTC
This incident affected: Voice — Calling (eSIM).