Call connectivity issues

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Jan 05, 2022 - 12:28 UTC

The root cause has been identified, our engineering team is working on fixing the issue.

Posted Jan 05, 2022 - 11:22 UTC

We are currently aware of issues with calls connecting. We are investigating this and will update you when the issue is identified.

Posted Jan 05, 2022 - 11:05 UTC

This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).