Calling Issues

Incident Report for Aircall

Resolved

The issue has now been resolved.
Posted Oct 12, 2026 - 10:17 UTC

Monitoring

A fix has been implemented, and we are monitoring the results. Voice traffic seems to be stable now.
Posted Oct 12, 2026 - 10:05 UTC

Identified

The issue is circumscribed to a subset of customers and we are taking actions to mitigate the impact. Improvements should be experienced within a few minutes.
Posted Oct 12, 2026 - 09:44 UTC

Investigating

We are currently investigating reports of customers not being able to receive or make calls.
Posted Oct 12, 2026 - 09:29 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).