Issue on inbound/outbound calls in South Africa

Incident Report for Aircall

Resolved

The incident has been resolved and all calls inbound and outbound are back to normal functioning.
Posted Jun 15, 2022 - 15:56 UTC

Monitoring

We are seeing a recovery on calls.
We are keeping the monitoring active, and we will inform you once the resolution is confirmed.
Posted Jun 15, 2022 - 15:12 UTC

Identified

The issue has been identified and a fix has been implemented by our carrier to resolve the issue.
We will be updating this status page to keep you informed on the resolution progress.
Posted Jun 15, 2022 - 14:46 UTC

Investigating

One of our carriers is experiencing issues with inbound and outbound calls routing in South Africa.
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Posted Jun 15, 2022 - 14:16 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).