Issue with calls

Incident Report for Aircall

Resolved

This incident has been resolved. If you have any questions please feel free to contact us at https://support.aircall.io
Posted Mar 22, 2022 - 20:13 UTC

Update

We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 22, 2022 - 18:26 UTC

Update

Calls are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Mar 22, 2022 - 17:47 UTC

Monitoring

We are monitoring our stability as one of our partners recovers from an incident. We will continue to update this page accordingly.
Posted Mar 22, 2022 - 17:01 UTC

Identified

We've identified an ongoing issue with one of our partners that is impacting inbound and outbound calls. We will continue to monitor their status and update this page accordingly.
Posted Mar 22, 2022 - 16:27 UTC

Update

We are continuing to investigate this issue.
Posted Mar 22, 2022 - 16:19 UTC

Investigating

We are currently investigating an issue with calls not connecting.
Posted Mar 22, 2022 - 16:12 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).