Issues on inbound and outbound calls

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Jan 22, 2020 - 08:33 UTC

Monitoring

A fix has been implemented by our provider and we're not seeing any errors anymore. We'lll monitor and resolve this incident once everything is stable
Posted Jan 22, 2020 - 08:22 UTC

Identified

Our provider is working on fixing the issue. We're monitoring closely.
Posted Jan 22, 2020 - 07:57 UTC

Investigating

We're noticing an elevated error rate from one of our provider. Inbounds or outbounds calls might be partially impacted. We're investigating the issue and will update this page regularly
Posted Jan 22, 2020 - 07:33 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).