Delays on tickets and activities logs

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Nov 05, 2019 - 18:02 UTC

Monitoring

We are seeing signs of recovery. Insight cards are back to normal and tickets and activities should begin to log again.
There is no data loss.
Posted Nov 05, 2019 - 17:33 UTC

Identified

We have identified high delays in call logging actions and insight cards with the following integrations:
- Intercom
- Zendesk
- Hubspot
- Pipedrive
- Freshdesk
- Salesforce
Posted Nov 05, 2019 - 17:09 UTC
This incident affected: Integrations & APIs (Other Integrations).