Outbound calls are failing due to connectivity issues

Incident Report for Aircall

Resolved

We are delighted to inform you that the issue with outbound calls failing has been fully resolved.
Posted Aug 19, 2024 - 01:41 UTC

Monitoring

The implemented fix is yielding positive results, and we are noticing significant improvements.
Posted Aug 19, 2024 - 01:10 UTC

Identified

We have successfully identified the issue and applied a solution. Please log back into your Aircall application to ensure that the changes have been implemented.
Posted Aug 19, 2024 - 01:04 UTC

Investigating

We are currently investigating an issue with failed Outbound calls on Aircall desktop application due to connectivity issue.
Posted Aug 19, 2024 - 00:54 UTC
This incident affected: Voice — Calling (Outbound Calls).