All services are operating normally. Post-portem will come shortly.
Posted Nov 05, 2018 - 17:13 UTC
Monitoring
We're seeing improvements with our provider: inbound & outbound calls are now connecting successfully. We're still monitoring our systems.
Posted Nov 05, 2018 - 17:01 UTC
Update
We are still working closely with the provider to investigate this issue.
Posted Nov 05, 2018 - 16:47 UTC
Investigating
One of our providers is experiencing intermittent elevated errors on inbound and outbound calls. Affected customers can experience failed calls. Our engineers are working with the provider to resolve the issue.
Posted Nov 05, 2018 - 16:24 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).