Aircall App Displays "Internet Connection Lost"

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Oct 12, 2023 - 15:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2023 - 14:56 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 12, 2023 - 14:55 UTC

Investigating

We are currently investigating an issue where the Aircall app displays an error message showing "Internet Connection Lost".
Posted Oct 12, 2023 - 14:30 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls) and Messaging (Inbound Messaging (SMS/MMS)).