All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace App Operational
90 days ago
100.0 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App Operational
90 days ago
100.0 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
99.96 % uptime
Today
Inbound Calls Operational
90 days ago
99.95 % uptime
Today
Outbound Calls Operational
90 days ago
99.95 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
99.96 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
99.96 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
100.0 % uptime
Today
Aircall Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aircall Scheduled Maintenance — Saturday, December 6th 2025 Dec 6, 2025 06:00-08:00 UTC

Aircall has a scheduled maintenance window on Saturday, December 6th 2025, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions in the Aircall Dashboard and app, including:
• Single Sign On (SSO)
• Integration Creation and Authorization

The maintenance will be carried out with the following schedule:
06:00AM – 08:00AM UTC
05:00PM – 07:00PM Sydney (AEDT)
06:00AM – 08:00AM London (GMT)
02:00AM – 04:00AM New York (EDT)
Posted on Dec 04, 2025 - 02:44 UTC

Aircall Scheduled Maintenance — Tuesday, December 9th 2025 Dec 9, 2025 21:00-22:00 UTC

Aircall has a scheduled maintenance window on Tuesday, December 9th 2025, starting at 21:00 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

During the maintenance window, customers with French and Spanish mobile numbers might experience some service disruptions, including:
* Incoming calls may not connect.
* Audio issues (one-way audio) on both incoming and outgoing calls.

The maintenance will be carried out with the following schedule:
09:00PM – 10:00PM UTC
08:00AM – 09:00AM Sydney (AEDT)
09:00PM – 10:00PM London (GMT)
04:00PM – 05:00PM New York (EDT)
Posted on Dec 04, 2025 - 10:46 UTC
Dec 4, 2025
Aircall Scheduled Maintenance — Thursday, December 4th 2025
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 4, 02:43 UTC
Scheduled - Aircall has a scheduled maintenance window on Thursday, December 4th 2025, starting at 07:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions in the Aircall Dashboard, including:
• Analytics
• Live Monitoring

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
06:00PM – 07:00PM Sydney (AEDT)
07:00AM – 08:00AM London (GMT)
03:00AM – 04:00AM New York (EDT)
Nov 28, 17:03 UTC
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Aircall Scheduled Maintenance — Saturday, November 29th 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, November 29th 2025, starting at 08:30 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience AI Assist Pro disruption during the maintenance window, such as :
* not able to access live prompt features

The maintenance will be carried out with the following schedule:
08:30AM – 09:30AM UTC
07:30PM – 08:30PM Sydney (AEDT)
08:30AM – 09:30AM London (GMT)
03:30AM – 04:30AM New York (EDT)
Nov 28, 08:48 UTC
Aircall Scheduled Maintenance — Saturday, November 29th 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 07:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, November 29th 2025, starting at 07:30 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience AI Assist Pro disruption during the maintenance window, such as :
* not able to use the playbook service

The maintenance will be carried out with the following schedule:
07:30AM – 08:30AM UTC
06:30PM – 07:30PM Sydney (AEDT)
07:30AM – 08:30AM London (GMT)
02:30AM – 03:30AM New York (EDT)
Nov 28, 08:27 UTC
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Aircall Scheduled Maintenance — Wednesday, November 26th 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 21:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, November 26th 2025, starting at 21:00 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

During the maintenance window, customers with French and Spanish mobile numbers might experience some service disruptions, including:
* Incoming calls may not connect.
* Audio issues (one-way audio) on both incoming and outgoing calls.

The maintenance will be carried out with the following schedule:
09:00PM – 10:00PM UTC
08:00AM – 09:00AM Sydney (AEDT)
09:00PM – 10:00PM London (GMT)
04:00PM – 05:00PM New York (EDT)
Nov 24, 15:47 UTC
Aircall Scheduled Maintenance — Wednesday, November 26th 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, November 26nd 2025, starting at 07:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions in the Aircall Dashboard, including:
• Analytics
• Live Monitoring

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
06:00PM – 07:00PM Sydney (AEDT)
07:00AM – 08:00AM London (GMT)
03:00AM – 04:00AM New York (EDT)
Nov 25, 15:59 UTC
Nov 25, 2025

No incidents reported.

Nov 24, 2025
Aircall Scheduled Maintenance — Monday, November 24th 2025
Completed - The scheduled maintenance has been completed.
Nov 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 07:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Monday, November 24th 2025, starting at 07:00 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience Analytics disruption during the maintenance window, such as :
* dashboards and reports not loading

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
06:00PM – 07:00PM Sydney (AEDT)
07:00AM – 08:00AM London (GMT)
02:00AM – 03:00AM New York (EDT)
Nov 21, 16:33 UTC
Aircall Scheduled Maintenance — Monday, November 24nd 2025
Completed - The scheduled maintenance has been completed.
Nov 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 05:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Monday, November 24nd 2025, starting at 05:00 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

The maintenance will be carried out with the following schedule:
5:00AM – 5:30AM UTC
4:00PM – 4:30PM Sydney (AEDT)
5:00AM – 5:30AM London (GMT)
12:00AM – 12:30AM New York (EDT)
Nov 21, 16:30 UTC
Nov 23, 2025

No incidents reported.

Nov 22, 2025
Aircall Scheduled Maintenance — Saturday, November 22nd 2025
Completed - The scheduled maintenance has been completed.
Nov 22, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, November 22nd 2025, starting at 09:30 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience AI Assist Pro disruption during the maintenance window, such as :
* not able to access live prompt features

The maintenance will be carried out with the following schedule:
09:30AM – 10:30AM UTC
08:30PM – 09:30PM Sydney (AEDT)
09:30AM – 10:30AM London (GMT)
04:30AM – 05:30AM New York (EDT)
Nov 21, 16:28 UTC
Aircall Scheduled Maintenance — Saturday, November 22nd 2025
Completed - The scheduled maintenance has been completed.
Nov 22, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 08:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, November 22nd 2025, starting at 08:30 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience AI Assist Pro disruption during the maintenance window, such as :
* not able to use the playbook service

The maintenance will be carried out with the following schedule:
08:30AM – 09:30AM UTC
07:30PM – 08:30PM Sydney (AEDT)
08:30AM – 09:30AM London (GMT)
03:30AM – 04:30AM New York (EDT)
Nov 21, 16:25 UTC
Aircall Scheduled Maintenance — Saturday, November 22nd 2025
Completed - The scheduled maintenance has been completed.
Nov 22, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 07:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, November 22nd 2025, starting at 07:30 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience AI Assist disruption during the maintenance window, such as :
* Next action features not working

The maintenance will be carried out with the following schedule:
07:30AM – 08:30AM UTC
06:30PM – 07:00PM Sydney (AEDT)
07:30AM – 08:30AM London (GMT)
02:30AM – 03:30AM New York (EDT)
Nov 19, 08:10 UTC
Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

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