All Systems Operational

About This Site

Welcome to Aircall's operational status page.

This page does not form any part of any terms of service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
99.99 % uptime
Today
Aircall Workspace App Operational
90 days ago
99.99 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
99.99 % uptime
Today
Aircall Mobile App Operational
90 days ago
100.0 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
99.99 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.94 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
100.0 % uptime
Today
Aircall Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aircall Scheduled Maintenance — Thursday, October 9th 2025 Oct 9, 2025 06:00-08:00 UTC

Aircall has a scheduled maintenance window on Thursday, October 9th 2025 starting at 06:00 AM UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform. No impact is expected.

The maintenance will be carried out with the following schedule:
06:00AM – 08:00AM UTC
04:00PM – 06:00PM Sydney (AEST)
07:00AM – 09:00AM London (BST)
02:00AM – 04:00AM New York (EDT)
Posted on Oct 01, 2025 - 16:50 UTC
Oct 4, 2025

No incidents reported today.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
Aircall Scheduled Maintenance — Thursday, October 2nd 2025
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Thursday, October 2nd 2025 starting at 06:00 AM UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform. No impact is expected.

The maintenance will be carried out with the following schedule:
06:00AM – 08:00AM UTC
04:00PM – 06:00PM Sydney (AEST)
07:00AM – 09:00AM London (BST)
02:00AM – 04:00AM New York (EDT)
Sep 26, 16:29 UTC
Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025
Aircall Scheduled Maintenance — Monday, September 29th 2025
Completed - The scheduled maintenance has been completed.
Sep 29, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 21:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Monday, September 29th 2025 starting at 21:30 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience small disruption during the maintenance window, such as :
* outbound messaging failure towards french numbers

The maintenance will be carried out with the following schedule:
21:30PM – 22:30AM UTC
07:30AM – 08:30AM Sydney (AEST)
10:30PM – 11:30PM London (BST)
05:30PM – 06:30PM New York (EDT)
Sep 25, 15:52 UTC
Contacts component is not working properly
Resolved - We have applied a fix and are observing a great recovery of our contacts component performance.
Past queries are being processed normally now.
Sep 29, 09:43 UTC
Monitoring - A fix has been implemented, and we are observing recovery with contact search operations.
Sep 29, 09:29 UTC
Investigating - We are investigating an issue where the contacts component is throwing a "Something went wrong" error
Sep 29, 09:19 UTC
Sep 28, 2025

No incidents reported.

Sep 27, 2025
Aircall Scheduled Maintenance — Friday, September 26th 2025
Completed - The scheduled maintenance has been completed.
Sep 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 22:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Friday, September 26th 2025 starting at 22:00 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience Analytics disruption during the maintenance window, such as :
* Data loading issues when accessing the reports

The maintenance will be carried out with the following schedule:
22:00PM – 01:00AM UTC
08:00AM – 11:00AM Sydney (AEST)
11:00PM – 02:00AM London (BST)
06:00PM – 09:00PM New York (EDT)
Sep 23, 10:40 UTC
Sep 26, 2025
Sep 25, 2025
Aircall Scheduled Maintenance — Wednesday, September 24th 2025
Completed - The scheduled maintenance has been completed.
Sep 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, September 24th 2025 starting at 22:00 UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

You may experience Analytics disruption during the maintenance window, such as :
* Data loading issues when accessing the reports

The maintenance will be carried out with the following schedule:
22:00PM – 02:00AM UTC
08:00AM – 12:00PM Sydney (AEST)
11:00PM – 03:00AM London (BST)
06:00PM – 10:00PM New York (EDT)
Sep 19, 11:53 UTC
Sep 24, 2025
Aircall app temporarily unavailable
Resolved - System performance has remained stable during monitoring. We can confirm that this situation has been fully resolved.

We appreciate your patience and understanding while we worked with our provider to restore normal functionality.

If you continue to experience any related issues, please don’t hesitate to reach out to our Support team for further assistance.
Sep 24, 13:46 UTC
Monitoring - The network latency we're observing is back to normal values, and we are receiving positive feedback from previously impacted users.

We are now monitoring system performance to ensure stability.

We are also in direct contact with our provider in order to ensure the full root cause mitigation.
Sep 24, 12:32 UTC
Update - We have been able to identify the current symptoms as related to network connectivity (latency when logging in, some call controls sporadically unavailable, and a frequent connectivity banner warning in the Aircall Desktop App). Support Portal login performance may also be impacted.

Our provider identified that symptoms may be circumscribed to a subset of users in the EMEA region.

Our team is actively working with the provider and will provide an update as soon as more information is available.
Sep 24, 12:17 UTC
Identified - We continue to investigate this issue together with our infrastructure provider. The issue seems to be identified as their network performance.

We will provide further updates as soon as progress is made.
Sep 24, 11:57 UTC
Update - Symptoms are users not able to login to their apps and dashboard, placing or receiving calls.
Sep 24, 10:26 UTC
Update - We are continuing to investigate this issue.
Sep 24, 10:24 UTC
Update - We are continuing to investigate this issue.
Sep 24, 10:23 UTC
Investigating - We are currently investigating an issue where the Aircall app is displaying a banner that some services may be temporarily unavailabler.
Sep 24, 10:17 UTC
Aircall Scheduled Maintenance — Wednesday, September 24th 2025
Completed - The scheduled maintenance has been completed.
Sep 24, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, September 24th 2025 starting at 06:00 AM UTC.

During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform. No impact is expected.

The maintenance will be carried out with the following schedule:
06:00AM – 07:00AM UTC
04:00PM – 05:00PM Sydney (AEST)
07:00AM – 08:00AM London (BST)
02:00AM – 03:00AM New York (EDT)
Sep 23, 11:55 UTC
Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

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