All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Aircall Apps Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace App Operational
90 days ago
100.0 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App Operational
90 days ago
100.0 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.99 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
99.99 % uptime
Today
Aircall Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Aircall Scheduled Maintenance — Saturday, January 24th 2026 Jan 24, 2026 03:00-05:00 UTC

Aircall has a scheduled maintenance window on Saturday, January 24th 2026, starting at 03:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and delays in Aircall Live Monitoring

The maintenance will be carried out with the following schedule:
03:00AM – 05:00AM UTC
02:00PM – 04:00PM Sydney (AEDT)
03:00AM – 05:00AM London (GMT)
11:00PM – 01:00AM New York (EDT)

Posted on Jan 15, 2026 - 19:29 UTC

Aircall Scheduled Maintenance — Saturday, January 24th 2026 Jan 24, 2026 06:00-09:00 UTC

Aircall has a scheduled maintenance window on Saturday, January 24th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary latency or reduced service availability with the following services:
Outbound SMS from French number
Outbound calls

The maintenance will be carried out with the following schedule:
06:00AM – 09:00AM UTC
05:00PM – 08:00PM Sydney (AEDT)
06:00AM – 09:00AM London (GMT)
01:00AM – 04:00AM New York (EDT)

Posted on Jan 20, 2026 - 12:46 UTC
Jan 20, 2026

No incidents reported today.

Jan 19, 2026
Resolved - System performance has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Jan 19, 08:39 UTC
Monitoring - The issue has been identified as impacting the login process of both Aircall Apps and Dashboard, and a fix has been deployed.

We are already observing some successful login attempts and will continue to monitor the situation until full system stability is achieved.

Jan 19, 08:07 UTC
Investigating - We are currently investigating issues with logging in Aircall.
Jan 19, 07:48 UTC
Jan 18, 2026
Completed - The scheduled maintenance has been completed.
Jan 18, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 06:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Sunday, January 18th 2026, starting at 06:30 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary latency or reduced service availability.

The maintenance will be carried out with the following schedule:
06:30AM – 08:30AM UTC
05:30PM – 07:30PM Sydney (AEDT)
06:30AM – 08:30AM London (GMT)
01:30AM – 03:30AM New York (EDT)

Jan 16, 17:19 UTC
Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Resolved - This incident has been resolved.
We have observed temporary instability impacting login performance from 08:12 to 08:20 UTC.

Jan 15, 08:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 08:32 UTC
Identified - The root cause has been identified and we are applying a fix
Jan 15, 08:32 UTC
Investigating - We are currently exploring an issue where users are unable to log in, and a "Something went wrong" error message is displayed.
Jan 15, 08:31 UTC
Completed - The scheduled maintenance has been completed.
Jan 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, January 14th 2026, starting at 22:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions in the Aircall Dashboard, including:
• Analytics

The maintenance will be carried out with the following schedule:
10:00PM – 02:00AM UTC
09:00AM – 01:00PM Sydney (AEDT)
10:00PM – 02:00AM London (GMT)
05:00PM – 09:00PM New York (EDT)

Jan 14, 10:25 UTC
Jan 14, 2026
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.